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Cache stampede after a restart

Starter

Incident drill · Starter

What is happening

Alert: error rate on redirects above 3% for two minutes, during the promo SMS.

Support says some customers tap the link in their receipt and get a timeout. It started right after the cache node restarted.

Fix it so a cache restart in the middle of a promo no longer floods the database.

You have 2 changes and 5 minutes. A change is adding or removing a part or a connection, or changing a part’s settings. Fewer changes and less time score higher.

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